|
|
|
|
|
|
|
 |
|
Script Area Help Desk
System |
|
|
|
|
| |
"After waiting months (years?) for upgrades and fixes to our existing helpdesk software, it was time to move on.
Shopped around, tried all the demos and asked a few clients to do the same. Omnistarlive was a good candidate, but it seemed to be more centred on the Live Chat features, with the helpdesk stuck in as an afterthought. Good if you want a live chat *and* helpdesk system though.
So after much deliberation we went with the Inverseflow Help Desk System...and could not be happier! The install, customisation and integration in to our support site was a walk in the park. The ticketing system has everything we could possibly need, and not a single problem/bug/spelling mistake has been found yet.
Good work Inverseflow. We look forward to easier management of support in the future."
|
|
|
|
Royi Sher
|
|
| CEO & President RSMHost.com |
|
|
| |
"I have been using InverseFlow HelpDesk for a time now, All of the customers are really happy, all of the Support & Tech Persons like it, we have to say one thing : InverseFlow did a great Job!!!"
|
|
|
| Andrew McMaster |
|
| co-founder FindMyHosting |
|
|
| |
"We spent some time looking at different helpdesk systems and chose Inverseflow due to the great price & feature set that met all our needs. This is a great system, that is easy to use, customise and integrate. Well worth a look."
|
|
|
|
Michael den Dulk
|
|
| Section5.net |
|
|
| |
"It took me 2 minutes to install your system, including email piping, whereby it took me nearly a day to get Cerberus working correctly, so that already has put a big smile on my face."
|
|
|
| Tina, Owner |
|
| AffordableHost |
|
|
| |
"We've been using the HelpDesk for a few weeks now and we really like it! Not only that, but they have added a couple of features, per our request...and they did it within a few days of us asking. VERY good company to deal with!"
|
|
|
|
Zak Boca
|
|
| NexAds, LLC.
RateMyHost.com
HostLook.com |
|
|
| |
"After digging and digging for something like this with no luck I was about to call my custom programmers and shell out a few thousand... Then I decided to check one more time on HotScripts.com. This baby saved me a lot of money and time and does more than I really even needed!"
|
|
|
| Ashar Saeed |
|
| Business Owner
AcenetCorp |
|
|
| |
"The helpdesk is actually very very cool, I used to use PerlDesk previously but this blows perldesk right out of the water. With a few more features this can easily beat any helpdesk software."
|
|
|
|
Jonathan
|
|
| Hosting Owner
CitadelHost.com |
|
|
| |
"I saw the ads here on WHT for InverseFlow's Help Desk so I decided to check it out. I was extremely impressed when I first saw demos as they were very aestetically pleasing. I decided to give it a try and was quite happy to experience an incredibly easy install. Installation only required a few variables and then I only had to upload the files to the my site. Using the help desk has been easy, I can setup logins with certain priveleges to specific support type questions. So far customers seem to be liking the help desk, it's simple to use so there is no problem. Everything seems to be going very well with the software and the one time when I needed help my question was responded to within a reasonable amount of time. Overall, I am quite satisified with the InverseFlow help desk and would recommend it to companies seeking an intuitive and easy support solution."
|
|
|
| Shannon D. Denniston |
|
| Internet Marketer
Shannon Denniston.com |
|
|
| |
"InverseFlow Help Desk is well worth every penny!"
|
|
|
|
Edward Upton
|
|
| Kytec Networks, Inc.
|
|
|
| |
"InverseFlow's help desk is a life saver. It helps us keep track of all our support tickets, when we used e-mail before we got this awesome system we lost tickets all the time. This resulted in [unhappy] customers."
|
|
|
| Edward Upton. |
|
| Payit.net (division of Kytec Networks, Inc.) |
|
|
| |
"I liked InverseFlow so much that I put it on one of my other sites too! This system rules!"
|
|
|
|
Nathan Polencheck
|
|
| Spytech Software
CEO |
|
|
| |
"InverseFlow's web-based Helpdesk is a great organizational and time-saving tool. The helpdesk was extremely easy to setup and allows for powerful management and handling of support requests. Helpdesk will greatly reduce our support turnaround and increase customer satisfaction."
|
|
|
| Jason S. |
|
| Tech Help Center |
|
|
| |
"I've dealt with the NextGen Softwares in the past and they always have the best products. The InverseFlow Help Desk is no exception."
|
|
|
|
Michael Desmangles
|
|
| FunnyTaf, Inc. |
|
|
| |
"This program is outstanding! Very easy to setup. Our company has been fighting the TIME IS MONEY battle for a long time. With InverseFlow we are saving a tremendous amount of work, while at the same time, staying much more organized. All biz owners interested in registering with the Better Business Bureau should have this program. The Better Business Bureau demands to see records of how a company handles support issues, and this program makes keeping a history file of our customer service dialogue a cinch!"
|
|
|
| Bryan Hammond |
|
| Explore Anywhere Software, LLC |
|
|
| |
"When I ordered this script, I was surprised that the download was instant. When I installed it, I was also surprised that the installation was also instant. Great product, please do keep up the good work!"
|
|
|
|
Jeff Muller
|
|
| Pixel Future Designs |
|
|
| |
"An awesome script with a very good support team to back it! [InverseFlow Help Desk] It too just a few minutes to get installed, I did not even have to edit any code (thats a good thing)"
|
|
|
|
|
|
©1999-2004 NextGen Softwares , Ltd. All Rights Reserved.
NextGen Softwares Ltd disclames any proprietary interest in copyrights, trademarks and names other than its own. |
|
|