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Help Desk
     
 
Owned License
$ 264.96
   
 
 

New! Version 2.3/2.31

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  Designed for Web Business
  Key Features & Advantages
 

In short, your customers will be happier because they will be better taken care of.

Customer support is key to any business -- especially in ultra-competitive markets such as the Internet. With InverseFlow Help Desk System you can provide your customers with the support they need, without increasing their costs. Unlike competing products which require yearly license fees to be paid for inferior features, we provide true enterprise technology with the features that large corporations need, and small businesses want.

No other market helpdesk can provide the technical support features that InverseFlow solutions can. Our product allows you to create literally thousands of departments, each with many thousands of technicians. In addition, our system has integrated features to help manage tickets for you. We even can provide a custom auto reply for each dept. of your company!

 
   
 

License Includeds:

Unlimited users & e-mail addresses  
Unlimited departments & auto-responders  
Unlimited technicians and users  
Limited to one website domain per software license  
Language packs: Multiple Languages License  
     
 
 
  • Powerful and easy to use administration panel.
  • Secure data storage technology to protect privacy.
  • Powerful multi-administrator technology to manage technicians.
  • Unlimited technicians can attend to any given task, or dept.
  • Support for multiple departments in your company.
  • Interdepartmental movement of tickets.
  • Ultra-fast, ultra-stable technological architecture to guarantee up time.
  • Can handle tens of thousands of tickets at any given moment!
  • Setup unique auto-replies for each of your companies departments.
  • Variable inclusion in replies.
  • Detailed administration reports and back end.
  • Admin can view all tech-customer conversations and add comments.
  • Threads of replies can be moved to other technicians or departments.
  • Full design customization and no copyright display requirement.
  • Customize the ticket view, and ticket reply dialo
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